Frequently Asked Questions

Everything you need to know about shopping with LosReyes Apparel

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

At LosReyes Apparel, we prioritize quality and ethics. We use premium organic cotton and recycled polyester blends in over 60% of our collections to reduce our environmental footprint.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking link that allows you to monitor your package's journey to your doorstep.